Policies and Commitments
The "occupational health and safety" management goal of Chunghwa Telecom is "ongoing improvement in health and safety facilities; establishment of a safe, healthy, comfortable, and friendly working environment; reduction of work-related accidents." To attain its targets in occupational health and safety, Chunghwa Telecom has allocated 123 OHS-certified professionals and hired 35 full-time nurses as the top telecom operator with the largest army of OHS professionals.
Meanwhile, all the branch offices have been 100% introduced and verified against ISO 45001 Occupational Health and Safety Management system. Through an ongoing improvement of its OHS facilities, betterment of its OHS performance, and reduction of occupational accidents, CHT fosters a working environment that is safe, healthy, comfortable, and friendly.
OHS Policies and Commitments
We are committed to a ceaseless improvement of the quality of work and creation a safe, healthy, and comfortable work environment for employees to work without worries. In addition to compliance with relevant national regulations and standards, such as the "Occupational Safety and Health Act" of the Republic of China and ISO 45001 etc., we formulated and are enforcing various occupational health and safety policies and regulations. Also, we actively conduct occupational health and safety education and training for employees, elevating their self-protection awareness and abilities. Hence, we create a safe and healthy work environment for our employees and strive to become a model of occupational health and safety in the industry.
Promotion of Employee Consultation and Participation
To protect the health and safety of our employees, we promote employee consultation and participation, offering consultation as well as mechanisms, time, trainings, and resources necessary to participants. In addition, the Labor Safety and Health Committee is set up across all the CHT branch offices nationwide with labor representatives accounting for one-third thereof in average. Also, "OHS managing units" are in place dedicated to the planning, supervision, and promotion of employee health and safety matters.
Occupational Safety Performance Indicators
Table of Work-related Injuries and Ill Health in 2024
| Ｗorker | CHT | On-site Contractors | ||||
|---|---|---|---|---|---|---|
| Gender | M | F | Total | M | F | Total |
| Total working hours | 28,041,384 | 12,183,072 | 40,224,456 | 6,352,488 | 6,298,704 | 12,651,192 |
| Number of fatalities from work-related injuries | 0 | 0 | 0 | 0 | 0 | 0 |
| Rate of fatalities from work-related injuries | 0 | 0 | 0 | 0 | 0 | 0 |
| Number of recordable work-related injuries | 6 | 7 | 13 | 6 | 4 | 10 |
| Rate of recordable work-related injuries | 0.21 | 0.57 | 0.32 | 0.94 | 0.64 | 0.79 |
Notes:
1. Total working hours: 8 hours *number of people *number of working days. (Calculated on the basis of 249 working days in 2024)
2. Fatalities as a result of work-related injury rate = (Number of fatalities as a result of work-related injury / Total working hours) × 1,000,000.
3. High-consequence work-related injuries rate (disabled exceeding 6 months) = (Number of high-consequence work-related injuries ÷ Total working hours) × 1,000,000.
4. Recordable work-related injuries rate = (Number of recordable work-related injuries / Total working hours) × 1,000,000.
5. Types of Work-related Injuries and Ill Health: Trips, Falls, and Traffic Accidents.
6. Statistics do not include commuting accidents.
7. Definition of On-site Contractor: An individual or organization performing work at an operating site of Chunghwa Telecom, included in the data compiled by HongHwa International Corp.
8. The scope of data encompasses all the operating sites of Chunghwa Telecom in Taiwan.
